About us
1991 Founded under the name of MV Consulting
1995 Incorporated and changed name to PressOne, Inc.
2001 Changed name to Insyde Resources, Inc.

INteractive SYstems DEvelopment


Management Team

The dynamic talents of the principles of Insyde Resources, Inc. are responsible for the longevity of the company in a very niche oriented and competitive environment of IVR contract programming. Insyde Resources, Inc. elected to specialize in working with the leader in IVR platforms, Intervoice, Inc. The combined individual strengths of each principle have allowed Insyde Resources, Inc. to become a leader in programming support for Intervoice IVR‘s


RAPHNEL (FOREST) STAPLES
President and Chief Executive Officer

Forest Staples is President and Chief Executive Officer of Insyde Resources, Inc. and uses his more than 18 years of IVR and call center expertise to position Insyde Resources, Inc. as the leading provider of Intervoice IVR applications programming. Previously, Mr. Staples served as the Call Center Systems Manager for Bank of America Corp. (then NationsBank Corp.) in the Charlotte, NC based customer service center. He then participated as an IVR specialist on a select Call Center project team to integrate the call centers for Bank of America Corp. (then NationsBank Corp.). In the past 18 years, Mr. Staples has helped navigate businesses through the numerous upgrades of Intervoice IVR‘s as they have, and continue to, evolve.


CHARLES (MAC) SAWYER
Vice-President and Chief Operating Officer

Mac Sawyer is Vice President and Chief Operating Officer of Insyde Resources, Inc. and provides direction with his extensive knowledge of IVR, Web and several other programming utilities. The unquestioned leader of the company’s extensive IVR knowledge base, Mr. Sawyer excelled on the IVR applications development team at Wachovia Corp where he was recognized as the leader in providing cutting edge solutions for IVR technologies. After receiving training at SpeechWorks, Mr. Sawyer developed a prototype speech application for the bank and participated in the design of Wachovia’s Advanced Speech Recognition applications. While at Wachovia, he also incubated, designed and developed an application distribution system that helped reduce implementation times from weeks to days and in some cases hours. As the lead designer and developer on the project to move the IVR’s from behind the switch/ACD, Mr. Sawyer helped to integrate this change with the Cisco ICM and Quintus CTI products.


MICHELE V.STAPLES
Vice-President and Chief Financial Officer

Michele Staples was the original founder of Insyde Resources, Inc. almost 20 years ago. Ms. Staples was one of the original IGEN programmers for the then fledgling InterVoice Company and was one of the first to be recognized by Intervoice as an approved vendor. This is recognition that, since its inception, Ms. Staples has never let the company lose. While Intervoice is not Insyde Resources, Inc’s only client it is certainly one of it’s most important ones. Ms. Staples built a strong relationship with Intervoice through trust and led the company through its involvement with IGEN/DOS, IFORM/OS/2 up through Invision/Windows. Ms. Staples extensive knowledge of the company from it’s inception will aid her in leading Insyde Resources, Inc. into the next 20 years of growth and success.


Insyde Resources, Inc. is fully bonded and insured


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